Standard delivery fees
Our delivery policy is summarized in simple and transparent rules:
Free delivery
Orders of $75 and more (before taxes)
- Available in most Quebec regions
- Next business day shipping
- 2 to 7 days delivery time depending on region
Small orders
$11.95 fee
- For orders under $75
- Excluding taxes
- In most Quebec regions
Canada delivery
Variable fees
- Outside Quebec
- Fees displayed at checkout
- Calculated according to destination
Restrictions
Delivery not available
- Outside Canada
- Additional fees for remote regions
- Additional fees for oversized items
Special fees
School lists
Preparation fee: $6.95
Delivery fee: $11.95
- Period: late July to mid-September
- Specialized service requiring additional resources
- Applies to served school service center territories
Special items
Variable additional fees
- Oversized items (paintings, safes, metal filing cabinets)
- Remote regions in Quebec
- Contact before delivery for fee information
Delivery times and process
- Shipping: Next business day (except out of stock)
- Standard delivery: 2 to 7 days depending on region
- School lists: 4 to 14 days (summer period)
- Confirmation: Email notification with invoice
- Absence: Drop-off card or new attempt depending on carrier
- Commercial clients: Delivery by our team according to regional schedule
Additional services
Free pickup
- Stores: St-Rémi, Delson, Varennes
- Available for consumers and businesses
- Wait for availability notice before traveling
Billing
- Charged after order validation
- No additional fees without approval
- Taxes calculated according to shipping address